高级检索

基于智能可穿戴设备的电力营销数字化服务系统应用与研究

Application Research of Electric Power Marketing Digital Service System Based on Intelligent Wearable Equipment

  • 摘要: 基于智能可穿戴设备的电力营销数字化服务系统可开展脱敏性无感知现场服务工作,提高用电用户服务体验。通过一种智能可穿戴设备能够解放现场服务人员双手,提高现场服务过程中的高效性、针对性和准确性,同时应用电力5G专网技术可提高现场服务的实时性和安全性。该系统的应用改变了传统现场服务方式,为用户提供脱敏性无感知服务体验的同时,实现现场服务人员与后台营销数据系统的信息交互,符合电网数字化建设要求,有利于持续优化用电营商环境、不断提升用电用户的获得感和满意度。

     

    Abstract: Electric power marketing digital service system based on intelligent wearable equipment can carry out implicit field service without sensitivity to improve service experience of electricity customer Working personnel can get more convenience with the help of wearable smart to make service high efficiency, pertinence and accuracy The real-time and security performance of field service can be improved by 5G private network technology for electric power Application of this system changes the traditional mode of field service and provides better service experience without perception or sensitivity, achieving the information interaction between working personnel and back-end electric power marketing database, which meets the requirements of gird digital construction and promotes sense of gain and satisfaction of electricity customers to continuously optimize business environment

     

/

返回文章
返回